ActiveRun

Contact ActiveRun Thank you for using ActiveRun. If you have questions, feedback, suggestions, or experience a problem with the application, please contact us. Email Support Email: xashaa01@gmail.com What You Can Contact Us About Account problems Login issues QR scanning problems Training result issues Privacy questions Account deletion Feature suggestions General feedback Response Time We aim to respond to support requests as soon as possible, usually within 1–2 business days. Thank you for supporting ActiveRun .

ActiveRun Support | ActiveRun Тусламж 🇺🇸 English Welcome to the official ActiveRun Support page. ActiveRun is an orienteering training application that allows users to practice courses, scan QR control points, track running time, and review training results. Frequently Asked Questions I cannot log in Please check that your email address and password are correct. Also make sure your device has an internet connection. The QR code does not scan Make sure camera permission is enabled for ActiveRun. Hold your phone steady. Make sure the QR code is clearly visible. Make sure you are scanning the correct control point. My training result is missing Make sure you are signed in with the correct ActiveRun account and that your device has an internet connection. How do I delete my account? Open ActiveRun and go to: Profile → Delete Account Please note that account deletion is permanent and cannot be undone. Need More Help? If you still nee...

Privacy Policy | Нууцлалын бодлого 🇺🇸 English Last updated: August 12, 2026 Thank you for using ActiveRun . ActiveRun is an orienteering training application designed to help users practice courses, record training sessions, scan control points, and track their performance. Information We Collect We may collect the following information: Name, if provided Email address Account information Training results QR control point scan records App usage information How We Use Your Information Your information may be used to: Provide and improve ActiveRun Save your training history Synchronize your data Respond to support requests Improve app performance and reliability Data Storage ActiveRun uses Firebase services to store and manage app data. We take reasonable measures to protect your personal information. Data Sharing We do not sell or rent your personal information. Your information may only be shared when necessary to pr...